Contact information
We’re here to assist you with your order, customization, or any queries.
General Inquiries
For all questions regarding products, orders, or collaborations:
Customization Support
If you’re planning a custom piece and want to discuss ideas, references, or details:
Email us with:
- Your concept / idea
- Reference images (if any)
- Product type (sneakers, bag, apparel, bottle, etc.)
We’ll guide you through the process.
Response Time
We typically respond within 24–48 hours.
Response time may vary during high order volume periods.
Business Location
Jaipur, Rajasthan, India
(Zickz operates as a production-based and online-first brand.)
Important Note
As a made-to-order brand:
- All products are created after order confirmation
- Queries related to design and customization are handled with priority
- Order-related updates are shared via email
Zickz
Since 2023