Privacy policy
This Privacy Policy describes how Zickz collects, uses, and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit or place an order on Zickz, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
- Order and customization details
We may also collect non-personal data such as:
- IP address
- Browser type
- Device information
- Website interaction behavior
2. How We Use Your Information
Your information is used to:
- Process and fulfill your orders
- Manage customization requests and communication
- Provide customer support
- Send order updates and tracking details
- Improve our website and services
- Send promotional emails (only if you opt-in)
3. Customization Data
For customized products (including sneakers, bags, apparel, and custom bottles):
- Any design inputs, references, or instructions shared by you are used solely for creating your product
- We may use images of completed products for portfolio, marketing, or social media purposes
If you prefer your design to remain private, you may request this by contacting us.
4. Payment Security
All payments are processed through secure third-party payment gateways.
Zickz does not store:
- Card details
- Banking information
All transactions are encrypted and handled securely.
5. Sharing of Information
We do not sell or rent your personal information.
We may share your data only with:
- Payment gateways
- Shipping and logistics partners
- Service providers required to operate our business
This is strictly limited to order fulfillment and operations.
6. Cookies & Tracking
Our website may use cookies to:
- Enhance user experience
- Analyze website traffic
- Improve functionality
You can disable cookies through your browser settings if preferred.
7. Data Retention
We retain your information only for as long as necessary to:
- Complete transactions
- Maintain records
- Comply with legal obligations
8. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Opt out of marketing communications
To make a request, contact us at:
📩 zickz.2023@gmail.com
9. Changes to This Policy
Zickz reserves the right to update this Privacy Policy at any time.
Changes will be posted on this page.
10. Contact
For any privacy-related concerns:
Zickz
Since 2023